Dear Valued Guest,Thank you for your review.We’re delighted you enjoyed our convenient location, just a short walk to Asok Station and the nearby SW1 Market with its delicious night market food.We look forward to welcoming you back for another great-value stay.Sincerely,Panisa Promthep |Assistant Operations ManagerGalleria 12 Hotel Bangkok by Compass Hospitality
Dear Valued Guest,ご感想をお寄せいただきありがとうございます。?再び当ホテルにご滞在いただけたこと、大変嬉しく思います。お部屋の広さについてのご意见も参考にさせていただきます。清扫サービスや客室内のリクエストボタン、またフードデリバリーのお预かり対応などをご活用いただけたようで安心いたしました。これからも快适にお过ごしいただけるよう努めてまいりますので、ぜひまたバンコクにお越しの际は当ホテルをご利用くださいませ。??Sincerely,Panisa Promthep |Assistant Operations ManagerGalleria 12 Hotel Bangkok by Compass Hospitality
Dear Valued Guest,Thank you for your detailed feedback.We’re glad you appreciated our convenient location, nearby SW1 Night Market, gym, and swimming pool.We apologize for the shortcomings regarding breakfast and the room’s soundproofing. Your comments about the noise through the fire door are very important, and we will share them with our maintenance team to explore possible improvements.We hope to have the opportunity to provide you with a more comfortable and restful stay in the future.Sincerely,Panisa Promthep |Assistant Operations ManagerGalleria 12 Hotel Bangkok by Compass Hospitality
Dear Rein Atencia,Thank you for your detailed review!We’re delighted to hear that you appreciated our stylish design, attentive service, and convenient Sukhumvit location. It’s wonderful to know that our hotel suits travelers seeking comfort, accessibility to BTS/MRT, nearby street food, and shopping, all at a reasonable price.We’re glad to be a preferred choice for couples, small families, and solo travelers, and we look forward to welcoming you back for another enjoyable stay!Sincerely,Panisa Promthep |Assistant Operations ManagerGalleria 12 Hotel Bangkok by Compass Hospitality
Dear Eric,Thank you very much for your kind review!We’re delighted to hear that you enjoyed our convenient location and the peaceful atmosphere that allowed for a restful night’s sleep. It’s also great to know that you appreciated the nearby dining options. We truly look forward to welcoming you back for another pleasant stay in the near future.Warm regards,Panisa Promthep |Assistant Operations ManagerGalleria 12 Hotel Bangkok by Compass Hospitality
Dear Kismath,Thank you very much for sharing your feedback.We’re pleased to hear that you enjoyed our spacious and clean rooms, and that our front desk team during check-in and check-out provided excellent service. However, we sincerely apologize if the night shift service did not meet your expectations. We will address this with our team to ensure consistent service at all times.We appreciate your comments about our location near Asok BTS and MRT stations and will take note of your feedback regarding the pricing.We hope to have the opportunity to welcome you back again for an even better experience.Sincerely,Panisa Promthep |Assistant Operations ManagerGalleria 12 Hotel Bangkok by Compass Hospitality
